
My heart go out to all of my couples who are affected by this evolving crisis. Please know that I am here to help navigate this along with you. I hope everyone stays safe & healthy, and I seriously cannot wait to celebrate with you once we can all be together safely again!!
As measures to contain the coronavirus (COVID-19) have reached our area, I want to reach out to our couples and community at large to address some of the challenges and rescheduling expectations I am facing for 2020 weddings.
I would like to be as accommodating and sensitive as possible to this evolving crisis. I hope that I can alleviate some of your concerns with potential rescheduling issues, as well as outline the steps that I am taking to ensure the safety of our couples and team during this time.
While all of this information may seem overwhelming, I wanted to give you all the details you may need should this health issue develop further and affect your wedding date. Should you have any additional questions or concerns, please reach out to us directly.
Moving Forward as Scheduled
In the event that there is not a local quarantine or that venues do not cancel, I am committed to moving forward with all weddings as originally planned. Of course, I am paying close attention to the news and staying in contact with all of our couples and event partners.
Date Postponements
If federal or state directives arise that would prohibit any of my weddings from taking place altogether, I am committed to working with my couples to reschedule to new mutually-agreeable dates.
I am asking our clients to keep us promptly up to date for rescheduling and work with me so that I can move efficiently to a new date. If I am not available for your postponed date, I will make every attempt to find you a suitable replacement with another photographer in Philadelphia of an equal level of skill and experience.
Please see below for our cancellation and rescheduling policy in light of COVID-19.
I am adjusting our policies as a gesture of goodwill, and not requiring payments in full if you do have to cancel your wedding altogether. However, I do hope you choose to reschedule your wedding rather than cancel, and I will work with you to move to the new date to the best of my ability! I have been doing non-stop research and discussion with industry partners over the last few weeks to determine a concrete policy that is best for my couples, and fair as a best business practice for moving forward in this unique situation.
A) If your wedding is rescheduled to a different date in 2020 and I am available for the new date, I will waive all change fees and apply your previous payments to your new date.
B) If your wedding is rescheduled for 2021 on a weekday, Friday, or Sunday and I am available for the new date, I will waive all change fees and apply your previous payments to your new date.
C) If your wedding is rescheduled for 2021 on a Saturday and I am available for the new date, I will apply your previous payments to your new date plus a change fee of $1000 to reserve the new date.
D) If your wedding is rescheduled and I am not available for your new date, I will attempt to provide a suitable substitute photographer for a flat fee of $750 to retain the new photographer.
E) If your wedding is canceled or rescheduled due to COVID-19 for a date that I am not available and cannot provide a suitable replacement, all payments made are non-refundable and no future payments will be required.